Frequently Asked Questions
Everything you need to know about Tom's Swap Shop
What is Tom's Swap Shop?
A platform for football sticker/trading card collectors to track their collections and swap duplicates with other collectors to complete their albums.
Is it free to use?
Yes, Tom's Swap Shop is free to use.
How does swap matching work?
You mark the stickers/cards you have as duplicates and the ones you're missing; we match you with other collectors who have what you need and need what you have.
How do I agree and complete a swap?
Once matched, both collectors confirm the swap, exchange delivery addresses, and post their cards to each other. You can mark a swap as sent/received to track progress.
What if I want to back out of a suggested swap?
You can decline a suggested swap before it's accepted, with no penalty.
Can under-13s use the platform?
Yes, with a parent/guardian's confirmed consent, requested by email before the account can be used.
What football sticker albums/collections are supported?
New albums and collections are added regularly — check the app for the current list.
How do I contact support?
Via the Contact Us page, linked in the site footer.